Error message after updating the status of dootronics


Status message

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(I posted on LGS Team Wall but maybe I should have posted on Team Software Development?)

After I updated the status of 2 dootronics, these messages below (and attached image) appeared.

- Unable to send e-mail. Contact the site administrator if the problem persists.
- There was a problem sending an automatic message, please contact Labdoo at (link sends e-mail)

Dootronics --- 000018668 and 000018669
Incident time ---- around 15:10 Eastern Daylight Saving Time

Not sure if this is a known or expected error but just reporting.



jordi's picture
Submitted by jordi on Sat, 11/09/2019 - 22:39

Hi Kazushi,

Yes that day for a few hours there was an issue with our Labdoo internal email client, other users reported the same problem, and i fixed it. This should be resolved, thanks for reporting.