Time out issue when updating GIC tables

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Typ: 
Website bug
Status: 
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Reported originally by Frank from Hub Zurich via email. (About GICs: https://www.labdoo.org/content/global-inventory-checks-gics)

---------- Forwarded message ----------
From: Ralf Hamm (Labdoo.org e.V. Hubs D A CH)
Date: Sat, Dec 23, 2017 at 1:16 PM
Subject: Re: Labdoo page error
To: Jordi Ros-Giralt
Cc: Frank Geisler, Ronald Fleckenstein

great, thanks. Will check and report.
--
mit freundlichen Grüßen

Ralf

Am Samstag, 23. Dezember 2017, 12:07:07 CET schrieb Jordi Ros-Giralt:
> I made a change that i think will help avoid this error.
>
> But this is difficult to test since it only happens for large GIC tables.
> In the future when you try to update GIC tables, please let me know if it
> works or if you encounter this error again.
>
> Thanks for reporting this!
> Jordi
> Tag a laptop, spread education.
> Labdoo Team | www.labdoo.org
>
>
>
>
>
> On Fri, Dec 22, 2017 at 4:59 PM, Ralf Hamm (Labdoo.org e.V. Hubs D A CH) <
>
> > PS:
> > For the project at Athens I modified the status S3 -> T1 for 13 laptops in
> > one
> > run today (see previous mail), no problems.
> >
> > Am Freitag, 22. Dezember 2017, 16:47:15 CET schrieb Frank Geisler:
> > > Hi Jordi
> > >
> > > I have now done 4 runs and after a couple of updates the system stops
> >
> > with
> >
> > > the same error messages.
> > >
> > > In other words: when I modify a larger number of dootronics in the GIC
> > > of
> > > an edoovillage then the system brings up the error message.
> > >
> > > Now all dootronics are updated so let's see if and when it happens the
> >
> > next
> >
> > > time.
> > >
> > > Herzliche Grüsse
> > >
> > >
> > > Frank Geisler
> > > Verein Labdoo.org
> > >
> > > Labdoo Hub Zuerich
> > > Mobil +41 79 264 42 68
> > >
> > > Mehr über Frank Geisler?
> > > Labdoo.ch
> > > Labdoo Erklärvideo
> > > Verein Labdoo.org (Schweiz)
> > >
> > >
> > > Labdoo D A CH auf Facebook
> > > Labdoo D A CH Gruppe auf Xing
> > > Labdoo Hub Zuerich auf Google+
> > >
> > >
> > > 2017-12-22 16:06 GMT+01:00 Jordi Ros-Giralt
> > > > Thank you Frank. It looks like the engine was stalled trying to gain a
> > > > lock and it aborted the transaction.
> > > >
> > > > Has anyone of you being able to update a GIC table lately or does it
> > > > always 100% fail for you? just trying to understand if this is a
> > > > racing
> > > > condition issue or simply a bug in the lock.
> > > >
> > > > Thank you,
> > > > Jordi
> > > >
> > > > On Fri, Dec 22, 2017 at 3:45 PM, Frank Geisler
> > > >
> > > > wrote:
> > > >> Hi Jordi
> > > >>
> > > >> I was just updating the GIC table of our edoovillage
> > > >> https://www.labdoo.org/edoovillage?e=965 and then in the middle of
> > > >> changing around 40 laptops to S4 this message cropped up.
> > > >>
> > > >> Obviously the change process was interrupted so I now go in
> >
> > iterations to
> >
> > > >> make all the changes...
> > > >>
> > > >> Cheers, Frank
> > > >>
> > > >>
> > > >> *GICs (Global Inventory Checks)*
> > > >>
> > > >> [image: Home]
> > > >> Error
> > > >> × Status message
> > > >>
> > > >> - You are a manager of this edoovillage.
> > > >> - The location of this dooject has been automatically assigned to
> > > >> the location of its edoovillage.
> > > >>
> > > >> The Labdoo core engine encountered an unexpected error.
> > > >> Please contact the Labdoo software development team at
> > > >> development@labdoo.org and let us know about this error so that we
> >
> > can
> >
> > > >> fix it.
> > > >> Thank you.
> > > >> The Labdoo Team.
> > > >>
> > > >> Herzliche Grüsse
> > > >>
> > > >>
> > > >> Frank Geisler
> > > >> Verein Labdoo.org
> > > >>
> > > >> Labdoo Hub Zuerich
> > > >> Mobil +41 79 264 42 68 <+41%2079%20264%2042%2068>
> > > >>
> > > >> Mehr über Frank Geisler?
> > > >> Labdoo.ch
> > > >> Labdoo Erklärvideo
> > > >> Verein Labdoo.org (Schweiz)
> > > >>
> > > >>
> > > >> Labdoo D A CH auf Facebook
> > > >> Labdoo D A CH Gruppe auf Xing
> > > >> Labdoo Hub Zuerich auf Google+
> > > >>

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