The Image for Cloning "remembers" the keyboard layout of the computer, on which the image was generated. Usually Images are produced on computers having a German keyboard - sorry for that :( When you start a computer with a different keyboard layout you might have a problem to log-in properly. You are able to change the keyboard layout for each user after logging in. But that will not solve the problem. First you have to log-in and next you have to change a system setting.
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[Update 20.04 LTS] [Please print and attach this sheet to your dootronic shipment to ensure that the recipient knows how to use the computer. To print this sheet, click on 'Printer-friendly version' at the bottom of this page. Make sure to print it using the double page option in your printer settings to minimize the amount of paper used. Also, please print only one copy of this document for each group of laptops shipped together.]
User Accounts and concept